Frequently Asked Questions

We hope you’ll find an answer to your question here. If not, contact us and we’ll do our best to help you out!

   Phone us at 760-772-2400 during store hours

    Fax us at 760-772-2324

    Email us by clicking on "Contact Us" in the menu above

    Send an email to: info@monicasquiltandbead.com

Store Hours

    We are open Monday thru Saturday, 9:30 to 5:30, Sunday, 11-4

Location

77780 Country Club Drive, Suite C-D   Palm Desert, CA  92211




Payment options:  We accept Visa, MasterCard, American Express and Discover

Shipping

For orders shipped within the US, we use US Mail and aim to ship within 3 business days of receiving your order.

For orders being shipped to Canada, add $9.00 to the charges below.

If you need your order sooner, we will ship via FedEx, 2nd Day. Add $12.00 to the charges below.

Purchase Amt Shipping Charge
10.00 or less 3.95
10.01-20.00 5.95
20.01-30.00 7.95
30.01-40.00 8.95
40.01-60.00 9.95
60.01-80.00 10.95
80.01-100.00 11.95
100.01 and over 12.95

 

Privacy Statement

We are concerned about your privacy. Monica’s does not sell or share names with anyone, and promises to only send you our newsletter about store events, web site updates, classes and new items. If you place an order on line, we do not keep your credit card information.

Class Cancellation Policy

Classes are filled in the order that paid registrations are received.

Payment in full is required to guarantee your place in the class.

You may cancel your reservation, with a full refund, up to one week before class. No refunds will be given after this time.

You may transfer to another class up to one week prior to the original class date.

If the minimum number of registrations is not met for a particular class, we will cancel it and refund your money. If another date for the class is available, you have the option of transferring to that class.

We realize that supplies can be expensive. Whenever possible, supply lists are available on line. If you don’t see a Supply List link on the class description page, call the store and ask about supplies for the class (760 772-2400.) We recommend that you do not purchase supplies more than one week in advance.

Please make every effort to be on time for class. Doors will be open at least 30 minutes before the start time regardless of official store hours.

We offer a 10% discount on class supplies purchased at Monica’s, and 10% off purchases made on class day. Some exceptions apply and the discount does not apply to items already on sale.

For more information, please call (760) 772-2400.

Supply Lists

All of our classes have a list of supplies required by the instructor. We know that many of you are visitors to the Desert--we hope making those lists available helps you figure out what to bring with you! You’ll find a link to class supply lists on the description page for our quilting and sewing classes. For jewelry-making classes, please contact the store for a list. If you register on line, a list will automatically be sent to you.

If you need to buy supplies, please purchase them from us! Once you've paid for the class, you will get a 10% discount off class supplies, and 10% off purchases made in the store on class day. Items already discounted not included & some exclusions apply.

We realize that supplies can be expensive. We recommend that you do not purchase supplies more than one week in advance in case the class does not reach minimum student registration and has to be cancelled.

In addition, some supplies are basic! Click on the links below to see what we suggest you have in your bag of tricks for all classes.